When will my order arrive?
• Australia-wide standard delivery is 7–12 business days. You’ll receive tracking by email.
What’s your return policy?
• 30-day returns. Unused items in original packaging qualify for change-of-mind returns.
• Faulty items are covered under the Australian Consumer Law and our 12-month warranty.
Do you ship from Australia?
• We ship from our international warehouse with tracking. Delivery across Australia in 7–12 business days.
How do I contact you?
• Email info@elitezens.com (Mon–Fri 9:00–17:00 AEST).